Seamless Integrations

Retail execution systems work best when connected with other systems like ERPs, HRMS, accounting, and ticketing solutions. Amplify BeatRoute’s Impact on Your Route To Market with Integrations.

Integrations diagram showing connections between various platforms.

Unlock 10x value from BeatRoute with integrations

1

Leverage deep integrations with Freshdesk, Freshchat, WhatsApp, Plum Rewards and other Value Add Systems

Integrations diagram showing app connections.

2

Plug readily into hundreds of third party systems with BeatRoute Matrix middleware

BeatRoute Matrix Integrations: Diagram showing connections with Google Sheets, Google Cloud, AWS, Salesforce, and HTTP Request.

3

You can also use Matrix Middleware to build API Integrations with any other third party system

BeatRoute Matrix Integrations: Diagram showing API endpoints connected to the BeatRoute Matrix platform.

4

Do it yourself, or ask us to do it for you

Man holding laptop, connected to integrations: SAP, WhatsApp, Salesforce, Zoho CRM.

5

You can rely on our integrations to be stable, secure and scalable

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FAQ

Frequently asked questions

Can’t find the answer you’re looking for? Please contact us from this page.

What systems does BeatRoute integrate with?

BeatRoute supports integrations with ERPs (like SAP, Oracle, Odoo), CRMs, financial systems, DMS, and other cloud or on-premise SaaS platforms using standard APIs.

What are my options for integration?

You can choose between two models:

  • Self-serve: Your technical team can directly use BeatRoute’s REST APIs to integrate with your systems. These APIs support both data pull and push. BeatRoute provides the API documentation, blueprint support, and testing assistance.

  • Done-for-you: BeatRoute will handle the integration using its low-code middleware platform, BeatRoute Matrix, or APIs. This is ideal if you prefer less internal effort.
What kind of data can be integrated?

You can sync both master and transactional data. Some examples are:

  • Customer, product, and price masters
  • Orders, dispatches, and invoices
  • Stock transfers and payments
  • Sales activities and onboarded customer data
Can I use BeatRoute’s APIs without your help?

Yes. You can fully manage the integration using our publicly available REST APIs and documentation. BeatRoute still supports your team with scoping, blueprinting, and testing to ensure a successful outcome.

What is BeatRoute Matrix, and when should I use it?

BeatRoute Matrix is a low-code integration platform that allows you to connect your systems via drag-and-drop tools. It’s best suited if you want:

  • Minimal IT effort
  • Auto error logging
  • Faster change management
  • Lower long-term maintenance costs
How are integration errors handled?

All API responses return clear status indicators, including:

  • Boolean success or failure flags
  • Detailed error messages
  • Standard HTTP codes (e.g., 200, 401, 403)

Partial errors at the line-item level do not block successful records.

Is my data secure?

Yes. All integrations are authenticated and encrypted. We use secure endpoints and follow enterprise-grade protocols to protect data exchange.

Where can I access the API documentation?

You can find our developer documentation at:

https://developers.beatroute.io

What kind of support is included?
BeatRoute provides:
  • Integration blueprinting and documentation
  • REST API access and middleware support
  • Testing and validation guidance
  • Optional training for your technical team if you choose the self-serve route

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SoftwareSuggest Category Leader award, Winter 2025

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